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Need Help?

If you have an issue or question that requires immediate assistance, you can email us at info@bathroomsbyfountain.co.uk

Pre Sale Questions

You can contact us by telephone or email during working hours (Mon -Fri 9am – 5pm) Email:info@bathroomsbyfountain.co.uk Telephone number 01663 738555

Or by post at: Unit 8/9 Watford Bridge Industrial Estate, Watford Bridge Road, New Mills, High Peak, SK22 4HJ
Delivery times vary depending on product type and brand. Each product has an approximate Delivery Time on the product page as a guide, if you require an item by a particular date please email our team on info@bathroomsbyfountain.co.uk and we will try our best to accommodate this.
If you are ordering more than one item we will dispatch the order when complete so please consider the different Delivery Times for each item. For further details please refer to our Shipping Policy
Small items will be delivered by parcel courier, larger items/orders will be delivered packed on a pallet (please note this is a kerbside service). For further details please refer to our Shipping Policy
Please see our Delivery and Returns information pages for details on checking goods on delivery and reporting damages.
Delivery Information: Shipping Policy
Returns Information: Refund and Return Policy
Most items can be returned within 14 days of delivery - please see our Refund and Return Policy for details.
We are unable to offer an installation service on products purchased through the website.
We may be able to recommend installers if you are within our local area and some of our manufacturers may be able to offer installation of their products in some areas.
Guarantees are offered by the manufacturers of the products – please check the information supplied with your items or the manufacturers websites for details (some manufacturers will require that products are registered to be eligible for the full/extended guarantee period)
Unable to find satisfactory answers ? Contact Support